Commentary

The gap between "talk to a bot" and "talk to a person" becomes the new class divide in service, our guest columnist writes.

Being flexible with employee requirements builds loyalty and trust, our guest columnist writes.

Developing future leaders starts with everyday work. Do employees take ownership without being asked? Do they solve problems for others? Do they care about how decisions affect customers and coworkers?

Alexis Crawford, founder of On Point Digital Strategy, shares if small businesses should focus on on website upgrades or a customer relationship-management system.

Remote workers who relocated during the pandemic have not simply reverted to their prior cities as offices reopened. A substantial number of those remote transplants transitioned to Maine-based employers, deepening their roots rather than loosening them.

As retirement approaches, the focus shifts from maximizing growth to sustaining a lifestyle — often for decades — while managing both market volatility and inflation risk.

If we want investors, job seekers and new residents to believe that Maine is a place where ambitious work happens, we must make that work public, our guest columnist writes.

Investing in a high-quality, professionally taken and edited headshot is an investment in your personal brand, our guest columnists write.

Figuring out which jobs are best left to AI — and which require the human touch — is critical to using AI in a way that’s ethical, effective and profitable, our guest columnist writes.

Maine faces workforce challenges that need new solutions. But the good news that the state and its businesses are finding innovative ways to tackle the labor shortages.