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April 18, 2022 EditionEdition

🔒Ask ACE: How can we test our assumptions before innovating new products?

A contributor from the Association for Consulting Expertise advises a reader on how to make sure business innovation stays on the right track.

🔒How to answer the phone with pizzazz — and get the ‘yes’

A successful experience for your clients can hinge on the first words they hear over the phone. A consultant writes about how to make that initial connection count for the best.

🔒Newsworthy people and performances for April 18, 2022

The Mainebiz roundup of businesses and businesspeople that have been making changes in recent weeks. Check out our compilation of new hires, promotions, accomplishments and more.

🔒On the Record: Hüga Heat founders seek a warm, comfortable seat at the table

Southport-based entrepreneurs Jocelyn Olsen and Colin Greig have big plans for Hüga Heat, a maker of battery-powered heated seat cushions for outdoor use.
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🔒With summer tourism season coming up, the industry is hunkering down

A roundup of news from around the hospitality industry, including the sale of a special-events island, workforce solutions and a drive-in theater that's on the move.

🔒Dining dilemmas: Restaurants have seen labor and supply shortages and learned to strategize

The pandemic crippled the industry in 2020. The crisis eased in 2021, but restaurants continued to face challenges that included workforce shortages and supply chain issues. The businesses are responding with shorter hours, revised menus and new technology.

🔒Highly engaged: Surging demand keeps Maine wedding vendors busy, fuels recovery hopes

Amid a busy nuptial season and COVID-driven disruptions, Maine businesses that serve the marriage market are looking ahead to a brighter future.

🔒From the Editor: Looks like a banner summer (with a few caveats)

Back in February at the MEREDA conference, hospitality expert Sean Riley said he expected a strong hospitality...
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