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It’s no surprise social media has become a cost-effective tool to reach a business or organization’s target audiences.
For many companies with visual components to showcase, Instagram has become the go-to platform for sharing key messages and showcasing photos and videos that drive business and engagement.
There are a variety of ways to successfully use a business Instagram account and encourage interaction, some of which are simple and don’t take a lot of valuable time.
Here are ways to make a big impact with Instagram business accounts and generate engagement:
Though it seems obvious, one of the glaring missed opportunities on Instagram is leaving a profile incomplete. It gives the impression the Instagram account isn’t active and can make it challenging for individuals to easily locate contact information.
Complete the business bio with a short description about what the business is or does, add the correct URL and contact information. Make sure the profile is set to a business account to access important insights and metrics.
Choosing appealing, interesting visuals is the most important step in creating content that elicits engagement. The great news is that still photos and videos both perform well on the platform. All posts should represent or be applicable to the business or organization and include the basics. Add locations, tag relevant individuals or businesses and a few appropriate hashtags to reach a larger audience and to show up more frequently when people are searching within Instagram.
Remember to engage with others by liking and responding to their comments and engaging with others’ posts and content related to the business or industry.
While traditional photo and video posts still perform well, the forever-changing algorithm has made it more challenging to show up on people’s feeds. One of the best ways to combat this it to switch up the method. Here are a few ideas:
As with all other marketing initiatives, pay close attention to what’s resonating with followers and what’s not, then adjust the action plan on an ongoing basis. Instagram’s Insight tool has a wealth of information on analytics ranging from the number of accounts reached to more granular information like how many times the most popular post of the month was shared, or the time-of-day people interact with the profile most.
Trying new content approaches, replicating high performing post types, and adapting the strategy along the way are the keys to creating meaningful engagement on Instagram.
Whitney Raymond is the vice president of PR and marketing at Marshall Communications, based out of Augusta and Portland. She can be reached at wraymond@marshallpr.com.
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