Courtesy / Maine Bureau of Insurance
Outgoing Maine Insurance Superintendent Eric Cioppa said that more than $1.3 million was recovered on behalf of consumers in 2021.
Updated: March 15, 2022
Maine insurance regulator recovered $1.3M last year from investigations
By Staff
The Maine Bureau of Insurance recovered more than $1.3 million on behalf of consumers through investigations conducted in 2021, Insurance Superintendent Eric Cioppa announced on Monday. Funds resulted from 431 investigations conducted during the year.
The vast majority of the funds stemmed from cases involving the regulatory agency's Consumer Health Care Division, which oversees health, life, long-term care, Medicare supplement, annuities and disability insurance.
In 2021, that division handled a total of 3,009 consumer inquiries and 226 written complaints, resulting in $1,150,668 in recoveries.
The Property and Casualty Division, which oversees auto, homeowners and other types of property and liability insurance, handled 1,633 inquiries and 209 written complaints, resulting in $161,865 in recoveries.
Cases investigated each year by the bureau involve a wide range of circumstances. They range from complaints of improper billing, improper or delayed claims processing, improper denial of payment for medical treatment and illegal insurance sales practices.
The figures were released less than a month before Cioppa is due to retire after more than three decades at the Maine Bureau of Insurance, including 10 years as superintendent and 13 years as deputy superintendent.
A national search is underway to identify candidates to succeed Cioppa, according to last week’s announcement. The superintendent of insurance is appointed by the governor and subject to confirmation by state lawmakers.
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