Portland's OTTO Pizza discovers data breach that could impact customers
OTTO Pizza, the Portland-based restaurant chain, said it has discovered a data breach at its two Portland locations that may have exposed credit card numbers of about 900 customers.
The company announced last week that it was recently notified of the data breach, saying its 576 Congress St. and 225 Congress St. locations faced a "point-of-sale" attack that could have impacted 3% of transactions that involved meal purchases between May 1 and Aug. 13. The chain's six other locations in Maine and Massachusetts and its home delivery service were unaffected.
As of now, the company said there have been no reports of fraud or credit card misuse. OTTO is encouraging customers to contact their credit card company or bank immediately. Customers may want to consider replacing their credit cards, or changing their password or pin numbers.
The company has since replaced impacted terminals and installed additional firewall and monitoring software, adding that "customers can now feel secure using their credit and debit cards at all OTTO establishments."
Eric Shepherd, director of marketing and communications for OTTO, said in a prepared statement that even though OTTO had met all industry requirements for payment card security, the POS attack was strong enough to break though. He said POS attacks are becoming more common and can now hack through the most sophisticated systems.
"This data breach is obviously not as large as some of the similar incidents that have affected big retailers and restaurant chains throughout the country," Shepherd said. "And it's fortunate that we caught it before it spread throughout our stores. Nevertheless, it's a serious situation, and we want to make sure that our customers understand what happened and what they can do to protect their personal accounts."
Customers can find more information at www.ottoportland.com, or by calling 888-453-4022.
A week before, the former and current owners of Shaw's Supermarkets said they are investigating a large hacking scheme that may have led to a theft of data from customers' credit and debit cards at the supermarket chain's stores, including 22 in Maine.
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