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June 18, 2009

Public Advocate puts FairPoint on the ropes

By Mainebiz News Staff

The Maine Public Advocate's office has filed a letter with the state Public Utilities Commission, indicating its intent to file a formal complaint against North Carolina-based FairPoint if the communications company doesn't live up to its alleged promise of low-cost DSL service.

Richard Davies, Maine's Public Advocate, told Maine Public Broadcasting Network that when the PUC approved the sale of Verizon's telecommunications system in Maine to FairPoint last year, the company agreed to offer basic high-speed Internet service for $15 a month under contractual arrangements with customers. But Davies says, so far, the firm's cheapest monthly high-speed Internet charge is $33.99.

A spokesman for FairPoint says Internet pricing is determined by the company's marketing division in accordance with the competition within the market. He said the company feels it has largely fulfilled its promises to customers, reported the news service.

 

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