TD Bank to expand in Auburn
TD Banknorth, which already employs 1,100 in Lewiston-Auburn, will expand its footprint by opening a 500-person call center at the Auburn Mall.
The $16 million renovation project will convert the former Steve & Barry's store into a state-of-the-art, LEED certified telecommunications center, Jennifer Carlson, a bank spokesperson, told Mainebiz this morning. Work will begin later this year, finishing in 2010, when the bank will relocate 200 of its customer service operators from its Bates Mill facility in Lewiston and hire an additional 50 people. Another 250 are expected to be hired in 2011, said Carlson.
The bank chose to expand into the mall because the 60,000-square-foot retail space would be easier to retrofit into a call center than other available space, said Carlson, and it was only three miles from the Bates Mill complex, which houses the bulk of TD Banknorth's back office operation.
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