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Updated: 3 hours ago From the Editor

Maine businesses put the ‘service’ in financial services industry

Maine businesses have always been attentive to the demands of customers and clients.

As this issue demonstrates, the financial services industry knows how to go the extra mile to meet the demands of the market.

Our cover story delves into the need for “fractional” executives, particularly chief financial officers. As Senior Writer Renee Cordes writes, in a state with 150,000 small businesses, part-time CFOs make for an affordable alternative. “We don’t need a full-time hire to manage the finances, so this is a way to get really skilled financial advice at a reasonable price,” says a CEO of a company with 20 employees. See “CFOs on call,” which starts on Page 12.

Banks have gone through tremendous change in the past decade. Yet, even with depositor conveniences like bank apps and online banking, banks remain committed to brick-and-mortar locations. Staff Writer Alexis Wells talks to several banking execs about why the physical branches still matter. See “More than digital banking,” which starts on Page 22.

This issue also takes a look at a couple of pressing issues in the insurance industry.

Senior Writer Laurie Schreiber looks at how some working waterfront businesses are tackling the increasingly expensive task of protecting assets. See “Insurance and climate change,” which starts on Page 16.

In a guest column, Unum SVP Liz Rickett tackles “3 questions to ask when selecting your benefits provider,” on Page 25.

Finally, the list ranks the largest Maine-based credit unions. See Page 30.

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