MaineCare rides provider did not buy required bond
The Connecticut company criticized by Maine lawmakers for its handling of a MaineCare medical transportation program did not buy a required performance bond before starting work, the Portland Press Herald reported.
A Department of Health and Human Services spokesman told the paper it’s unclear who is responsible for the company, Coordinated Transportation Solutions, having not purchased the bond to assure its execution of the $28.3 million contract. The department threatened to end the company’s one-year contract in October over complaints from thousands of patients that they had missed rides or been stranded by the company’s shuttles. The department also found the company vastly underreported the number of complaints about its first month of service, which failed to meet the performance standards of the state contract.
A performance bond would have helped the state cover costs of transitioning to a new service provider if it decides in December to cancel the company’s contract.
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