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Among the many changes brought on by the pandemic, restaurants have had to adapt their business models — especially as they've tackled staffing challenges. But alongside curbside takeout, online ordering and other changes, restaurants also made a point to offer more tipping options. Where you might have only tipped for tableside service in the past, you were now tipping for takeout as well. Even after the pandemic, you're seeing payment options where you're asked if you want to tip in small groceries where it's self-serve.
Sponsored by: GoNetspeed, a fiber internet provider
Among the many changes brought on by the pandemic, restaurants have had to adapt their business models — especially as they've tackled staffing challenges. But alongside curbside takeout, online ordering and other changes, restaurants also made a point to offer more tipping options. Where you might have only tipped for tableside service in the past, you were now tipping for takeout as well. Even after the pandemic, you're seeing payment options where you're asked if you want to tip in small groceries where it's self-serve.
For particularly good service, I will leave 25% especially in a lower cost place where overall tips are likely to be low. We will also do that when we see our server abused by another table. Of course, everyone in our family has worked as a server at some point so our sensitivity to both tips and treatment may be higher.
If the service is good (even decent/average), I tend to tip more these days, 20% or more, because I appreciate the people who are choosing to work. People working in seasonal/service industries allow me to go out to eat or get takeout or get groceries delivered or go to a hotel/resort. I know businesses are short staffed and it's tough in a lot of industries so I try to help as I am able. An extra couple dollars isn't going to make or break me and it might help or encourage the person. However, if service is bad for no good reason (like the person is standing around checking their phone, or they are not friendly/helpful or actually rude etc.) then I will tip less. Tips should still be earned to some degree, not expected despite poor performance. I also recognize what things are out of the control of the individual, like it's not the waiter's fault if the cook messed up. And not the waiter's fault if the management is poor.
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Eric Footer
If I am patronizing a business and am presented with an option to leave a tip for a take out item that I order at the counter I do not tip; nor do I do so at any business that is not hospitality based (e.g. a marijuana dispensary). My view is that businesses should pay their employees a higher wage, not ask patrons to subsidize their employee's [wages] using that method.