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Nearly 400 Bangor Savings Bank employees joined building project partners and community leaders who turned out Monday to celebrate the grand opening of the company’s new campus overlooking the Penobscot River in Bangor.
The campus along Main Street and Hamlin Way includes the bank’s new administrative headquarters and a 117,000 square-foot operations center that is home for 370 employees. Technology, accounting, payroll operations, and the bank’s primary call center are among the teams housed at 11 Hamlin Way.
The new five-story headquarters and waterfront campus has capacity for 500 employees.
Bank President and CEO Bob Montgomery-Rice gave remarks, along with Cianbro Chairman Peter Vigue, whose firm built the headquarters; Bangor Savings’ development partner David Latulippe; and Bangor Region Chamber of Commerce President Deb Neuman.
“Having the bulk of our Bangor-based employees in one location creates obvious efficiencies, allowing opportunities for people to easily connect and collaborate,” said Montgomery-Rice. “This investment highlights our continued commitment to Bangor, acknowledging both our past and our future. Beyond that, it highlights our steadfast commitment to support our employees and our customers… today, tomorrow and beyond.”
The operations center at 11 Hamlin Way has a café, a gym, 80 geothermal wells and a 1,400-panel solar array on the roof of its attached parking garage. Next door at 24 Hamlin Way is Bangor Savings’ administrative headquarters.
Bangor Savings Bank has more than 950 employees in Maine, New Hampshire and Massachusetts. It has more than $4 billion in assets, offers retail banking to consumers as well as comprehensive commercial, corporate, payroll administration, merchant services, and small business banking services to businesses.
The bank, founded in 1852, is in its 167th year with 58 branches in Maine and New Hampshire and online at www.bangor.com. The Bangor Savings Bank Foundation was created in 1997. Together the bank and its foundation invested more than $2 million in the community in the form of nonprofit sponsorships, grants and partnership initiatives last year.
It recently made Forbes’ inaugural World’s Best Banks rankings, and tanked No. 1 in customer satisfaction with retail banking in New England in the J.D. Power 2019 Retail Banking Satisfaction Study for the fourth time in five years.
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