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January 29, 2016

L.L.Bean shuttering Bangor call center

L.L.Bean will be leaving its call center location in Bangor a month earlier than expected to make way for an as-yet-unnamed tenant in the 30,000-square-foot-space.

L.L.Bean has been leasing the location from the city since 2005 and provided nearly 200 jobs in addition to hundreds of others during the holiday season. L.L.Bean spokeswoman Carolyn Beem told The Bangor Daily News that roughly 80% of those employees have found new jobs in other company call centers or have begun working from home.

The decision to close the call center was announced in 2014 with reductions to facility overhead costs cited as the primary reason. The retailer initially leased the city-owned building for five years at $19,375 a month, with options to renew the lease

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