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Updated: May 3, 2023

Norway Savings incorporates energy-efficient elements in Naples branch renovation

blue building and car Courtesy / Norway Savings Bank The makeover of Norway Savings Bank’s branch in Naples included new exterior color and a redesigned interior layout.
By Laurie Schreiber

While some banks are closing branches, Norway Savings has invested in a makeover designed to increase energy efficiency and improve customer experience.

An HVAC upgrade to the most efficient system available and replacement of attic insulation with a much higher-efficiency product were part of a makeover of Norway Savings Bank’s branch in Naples.

“The bank made conscious decisions to improve the energy efficiency of the branch,” said Kerry Millett, the facilities manager.

A redesigned interior layout, new exterior paint color, replacement of the teller line with stand-alone service bars and several upgrades for energy efficiency were part of the bank’s goal to provide improved customer experience and reduce its environmental footprint. 

“Since the completion of the project in early-April, customers have commented on the improved aesthetics and privacy when completing transactions,” said Dan Walsh, Norway Savings' president and CEO. 

group of people inside building
Courtesy / Norway Savings Bank
From left, Norway Savings Bank facilities manager Kerry Millett, Portland Safe’s owner Brian Sevit, Adam Herrick and Tom Norton of Bancroft Contracting, Naples branch manager Mary Martell, personal banker Elizabeth Gemme, Naples assistant branch manager Jennifer Damon, customer relations rep Savannah Jewell and commercial loan officer Brian Siebert.

In addition, a new coin counter was installed and all associated fees will be donated to local charities through the “Coins for Community” program.

“Every time someone uses the new coin counting machine, the fee is donated to the ‘Coins for Community’ program,” said Naples Branch Manager Mary Martell. “When the balance is $500, we donate the money to a worthy local nonprofit.”

A new open layout was designed to make the branch appropriate for events, said Martell.  

Earlier this week, Cleveland-based KeyBank, one of the nation's largest bank-based financial services companies, said it would close four Maine branches — in Freeport, Bath, Rumford and Skowhegan — on June 2. 

But Skowhegan Savings Bank recently inaugurated a new branch in Farmington the bank built for $1.5 million.

And in January, Bangor Savings Bank said it was adding to its New Hampshire footprint with its second full-service branch in Manchester, and another in Derry tentatively set to open in 2024.

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