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Gray and New Gloucester residents will have a new option for medical treatment when Gray Urgent Care, a clinic owned and operated by two local medical professionals, opens Monday, Dec. 12.
Services at 6 Turnpike Acres Road in Gray will include X-rays, testing, and treatment for acute, non-emergency conditions ranging from fractures to viral infections such as COVID-19. The clinic also will also offer physicals for school and youth sports.
The suite, which was previously a physical therapy practice, has five exam rooms, a radiology suite and a lab.
Anna Kittredge and Patricia Kittredge, who are married, say they're opening the clinic to bring expert medical care to an underserved area while also emphasizing a connection with the local community.
Patricia is a family nurse practitioner who will serve as Gray Urgent Care's chief medical officer and treatment provider. A Maine native, Patricia is a graduate of the University of Southern Maine. She has lived in the town of Gray for 13 years, and she knows the need for access to acute care. Her hope is to provide compassionate evidence-based medical care to her patients.
As the former lead advanced practice provider at St. Mary’s Urgent Care in Lewiston, Patricia established and led the practice for seven years, supervising 12 physician assistants and nurse practitioners. In the past 15 years, she has worked in emergency medicine, urgent care, cardio-thoracic/vascular surgery and orthopedic surgery.
Anna is the practice's chief operating officer. She has lived in many different states, towns and countries, coming from a family tradition of military service. She was a physician's assistant at Togus VA Emergency Department. She has 18 years’ experience as a physicians assistant in emergency medicine, with 12 years as a medical officer in the Army as a battalion surgeon and chief medical officer, earning a Bronze Star with Valor in Iraq.
The medical practitioners are not primary care providers, but rather, augment the care given by a primary care provider, calling their practice "a viable option to a very expensive emergency department visit. ... We want to bridge the gap between the primary care provider and the emergency room so that you can get back to the rest of your day."
The practice employs two full-time radiology technologists and three per-diem radiation therapists, and is looking to hire per-diem medical assistants. Once its patient volume goal is met, the Kittredges plan to hire another provider along with more full-time radiation therapists and medical assistants.
"We wanted something that was respectful to our craft, our patients, our staff and ourselves," Anna said. "Our model cuts out the middleman, thereby giving us the ability to adjust accordingly."
"We opted for this model because we have extensive experience in our field and know how important it is to have a clinic that centers on patient-centered medicine and integrity," she continued. "We were done trying to hustle patients in and out to meet our quota so that somebody else's salary could be justified, or a bonus given to someone who never worked in the clinic."
Gray Urgent Care will offer walk-in service from 8 a.m. to 6 p.m. Monday through Friday with no appointment necessary.
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